Frequently Asked Questions
You must be logged in with a wholesale account to view wholesale pricing.
If you're logged in and are having trouble viewing wholesale pricing, please contact email@example.com.
If you do not already have a user account and need to create a wholesale account, please contact firstname.lastname@example.org.
Minimum Order Quantities (for wholesale)
Wholesale minimum order quantities (MOQ) are listed in the product description and on the price sheet. Minimum order quantities are based on each product/design, not size.
Example: A men's tee has a minimum order quantity of 72. You can purchase 25 Small, 25 Medium, and 25 Large of the shirt and meet the MOQ (the total number of items is greater than or equal to the MOQ of 72).
If you fail to meet the MOQ, you will be charged the full retail amount at checkout. You will see a notice in the shopping cart if you haven't met the MOQ for a product before you get to checkout.
Turnaround is approximately 10-14 business days plus transit. Exceptions may apply depending on product availability and order quantity.
If your order is determined to be a HEAVYWEIGHT SHIPMENT, please note that the shipping cost is not actually free. After your order is placed, the shipping cost will be calculated separately. You will receive a shipping quote via a separate email.
You can see apparel sizing on the Size Charts page.
Reset Your Password
If you'd like to reset your account password, go to the customer login page and click the "Forgot your password" link. You will then be sent an email to reset your password.